FAQ

Company

• Are you a US registered company?
We are officially registered US business entity and are proud to provide our customers with a legitimate writing service that you can trust. Our primary office location is in Delaware.
• Do you accept orders from other countries?
We have written orders for thousands of customers in countries such as England, Ireland, New Zealand, Australia and many others around the world. uressays.com employs professional writers who have the experience to handle your every need. Our writing professionals are specialized in more than 80 areas of Academic study. Our custom paper writing service is capable of writing in any style for any country.
• How do you differ from plenty of other custom writing services on the web?
Each order is custom and written 100% from scratch and in line with your requirements. We offer our customers many unique features that other companies simply can not. Our team consists primarily of American, English and Canadian professionals who do not cut and paste the content of the papers like unskilled writers from other companies.
• What are the qualifications of your writers?
We employ a professional writing team that consists of teachers and professors. Each new writer that joins our team must pass our strict selection process before they work with us. We evaluate and monitor each writer to ensure your order is perfect.

Process

• Why cannot I place my big order with a short deadline? Why is this custom writing option disabled?
We only provide original writing and our writers and researchers need time to produce a unique document. The reality of a writing such a big or complicated order in a few hours is often impossible to complete. However, if you need dissertation assistance you can order individual chapters. This will give you the advantage of different writers working together on your assignment. Contact us if you have questions about any order details.
• Can I get a discount?
Yes we offer several discounts for our new and returning customers. Just go to our discounts page and here you can see if you are eligible for our current discounts. If you have any questions about our discount programs please contact our Support Team for detailed instructions.
• How can I upload files needed by the writer?
After you place your order you will gain access to our interactive user admin area. From here you can upload additional files and use our messaging system to communicate with your writer. You may also send your files through our live chat feature or by email if your deadline time allows for the extra processing time. Please contact customer support if you have any questions. You can find our contact information here
• What if I can’t provide the references needed to write the paper, can you conduct my research for me?
Our writing team has access to many online libraries and open source files, but for rare or hard to find material you may need to provide the sources if the book or documents are unviable. We can handle nearly any project and the research for that assignment. Please upload all material that might be helpful for your writer to complete your paper by your deadline.
• Can I make changes to the order requirements before it is completed if my school or college changes the instructions?
Meeting your requirements and expectations is our primary goal. We do allow amendments to your order free of charge as long as your initial order instructions do not change from your original request.
• How can I monitor the progress of my order?
We update the status of your order automatically in your personal profile. We make it easy for you to always know what the status of your order is. You can contact us using the messaging system, Live Chat, call our Support team or email us with any problems or concerns you have.
• Can I communicate with my writer to make sure he understands my instructions well?
We work hard to provide you with the best customer service possible and we make it easy for you to communicate with your writer, track your order status and upload any additional comments or resources. From the time your order is placed and a writer is assigned to, you will always have the unique ability to communicate with your writer. With our messaging system you can maintain contact with your writer or our professional Support team.
• Can I request a draft from my writer?
Yes we do offer the ability to receive a draft from your writer. To obtain your draft it must be mentioned in the original order description. You can contact your writer via messaging system for additional information and be sure to inform our Support team that you would like a draft.
• Whom should I contact for additional information?
If you have any questions regarding your order, payment, or just about anything, do not hesitate to call our support center 24/7/365. We also offer you a live interactive chat feature to provide you with the necessary assistance you deserve.
• When will you complete my paper?
We know that academic deadlines are crucial for you. So we will always be on time with your paper. You will receive your essay, term paper, whatever by the deadline you indicated in the order form.
• How will I get my paper?
After completing your order all you have to do is simply log in to your personal profile and your paper is available for downloading right from your account. If you have any problems downloading your paper please contact support and we will be happy to send your completed work by email.